Frequently Asked Questions

What is the status of my order?

email us at      info@sockwa.com and we will get back to you within 24 hours.  Within 48 hours on Weekends

What is a Sockwa?

Sockwa is a shoe for people who'd rather go barefoot.

How does sizing work?

We strive to be 100% accurate but It's slightly more complicated, but we're continuously making it better.

Each model has a different size chart.  They are all different, so based on which model you want, and the physical length of your foot from the back of the heel to the front of the biggest toe.  That determines your size (yes, you should measure now).  Click HERE to choose between each model's size Chart.

What's the difference between each of the Sockwa Models?

Click HERE to see the difference between all the different models.

How is a Sockwa supposed to fit?

They are form fitting shoes that are supposed to feel snug like a sock.  They should push slightly against the big toe, but not be uncomfortable.

What is the Return / Refund Policy?

Click HERE for the Return / Refund Policy.

None of these answer my question.  I need to speak with someone, when are we available by phone?

We are open to answer questions via the phone on Monday-Friday 10 am to 2 pm PST.  If you can't reach us then, please either leave a message or email us at info@sockwa.com